Introduction
At Rhythmwebdev, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: We use SSL/TLS encryption for data transmission and AES-256 encryption for sensitive data storage
- Access Controls: Limited access to personal data on a need-to-know basis with multi-factor authentication
- Regular Audits: Security audits and vulnerability assessments conducted quarterly
- Secure Hosting: Our website is hosted on secure, reputable platforms with DDoS protection
- Data Backup: Regular encrypted backups with secure off-site storage
- Employee Training: Our team is trained on data protection practices and security protocols
- Payment Security: PCI-DSS compliant payment processing with tokenization
Note: While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we implement industry-standard measures to protect your data.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our services are used.
Types of Cookies We Use
- Essential Cookies: Necessary for basic website functionality (e.g., login, shopping cart)
- Performance Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
- Functionality Cookies: Remember your settings and preferences (e.g., language, region)
- Targeting/Advertising Cookies: Used to show relevant advertisements (with consent)
- Security Cookies: Used for fraud prevention and to protect user accounts
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored and delete them
- Block third-party cookies
- Block cookies from particular sites
- Block all cookies
- Delete all cookies when you close your browser
However, disabling certain cookies may affect website functionality and your user experience.
Third-Party Services
Our website may use third-party services that have their own privacy policies:
- Google Analytics: For website traffic analysis and user behavior tracking
- Google Maps: For location services and directions to our office
- Payment Processors: PayPal, Stripe, Razorpay for secure payment processing
- Email Services: Mailchimp or SendGrid for email communications
- Cloud Storage: Google Drive or Dropbox for secure file sharing
- Social Media Platforms: For social sharing features and integrations
- Project Management Tools: Trello, Asana, or Jira for client project coordination
We recommend reviewing the privacy policies of these third-party services as we are not responsible for their practices.
Payment Policy
Payment Structure
Our pricing structure for services is as follows:
- One-Time Development Fee: This upfront fee covers the initial design, development, and deployment of your website or application.
- Annual Domain Charges: After the initial development, you will need to pay annual domain registration fees to maintain your website's domain name.
- Change Requests: Any modifications or updates to your website after the initial development will incur a fee of ₹1400 per change.
Payment Methods
We accept the following payment methods for our services:
UPI Payments
Bank Transfers
PayPal
Payment Terms
- We typically require a 30-50% deposit before beginning work on projects
- The remaining balance is due upon project completion before final delivery
- For large projects, we may establish milestone payments
- All prices are quoted in INR (Indian Rupees) unless otherwise specified
- International clients may be billed in USD or EUR as agreed
Refund Policy: All payments made to Rhythmwebdev are non-refundable. Once a payment or deposit is made, it cannot be refunded. We commit to delivering the agreed-upon services as outlined in our project proposals and contracts.
Payment Security
We take payment security seriously:
- All payment transactions are processed through secure, PCI-compliant gateways
- We do not store full credit card details on our servers
- Payment information is encrypted during transmission
- We maintain strict access controls for financial data
Late Payments
For overdue payments:
- A late fee of 1.5% per month may be applied to overdue balances
- We reserve the right to pause work on projects with overdue payments
- For severely overdue accounts, we may pursue collection efforts
Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
- Right to Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing of your personal data
- Right to Restrict Processing: Request restriction of processing in certain circumstances
- Right to Withdraw Consent: Withdraw previously given consent for data processing
- Right to Complain: Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing certain requests.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Client Projects: Project-related data is retained for 5 years after project completion for reference and support purposes
- Financial Records: Payment and transaction records are retained for 7 years for tax and accounting compliance
- Communications: Email correspondence is retained for 3 years unless needed for ongoing projects
- Marketing Data: Retained until you unsubscribe or request deletion, with annual reviews of inactive contacts
- Website Analytics: Aggregated data may be retained indefinitely for trend analysis
- Legal Requirements: Some data may be retained longer due to legal obligations or dispute resolution needs
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we will notify you via email or prominent website notice
- We encourage you to review this policy periodically to stay informed
- Continued use of our services after changes constitutes acceptance of the updated policy
- Material changes that affect how we process previously collected data will only apply with your consent
